At QapuMart, we value your privacy and are committed to handling your personal information responsibly. When customers visit our website, place an order, submit an inquiry, or communicate with us, certain information may be collected to help us provide our services effectively. This Privacy Policy explains the kind of information we may collect, how it may be used, and how we work to protect it.

The information we may collect includes customer details such as name, phone number, email address, billing details, delivery address, and order-related information. We may also collect transaction records and information shared when a customer contacts us for support, inquiries, delivery coordination, returns, or warranty assistance.

We use this information primarily to process orders, confirm purchases, coordinate delivery, communicate about products or services, provide customer support, and improve the overall shopping experience. In some cases, information may also be used for internal record-keeping, service follow-up, fraud prevention, website improvement, or important communication related to store operations.

QapuMart takes reasonable steps to help safeguard customer information and limit access to data to situations where it is necessary for service delivery, payment processing, logistics support, or website administration. Customer information may be shared with trusted third-party service providers only where required for processing transactions, managing deliveries, or supporting website functionality and business operations.

By using our website, contacting us, or placing an order, you consent to the use of your information in line with this policy. We encourage customers to provide accurate information to help us serve them more efficiently and securely.

If you have any questions about how your information is handled, or if you need support related to privacy matters, please contact QapuMart directly.

Email: Info@qapumart.com
Phone / WhatsApp: +254722745703